Privacy Policy

Last updated: August 15 2025

Collection of Your Information

We collect information about you in various ways. The types of data we may gather include:

Personal Data: Personally identifiable information such as your name, shipping address, email address, telephone number, and demographic information (age, gender, hometown, and interests) that you voluntarily provide when registering or participating in activities on the Website, such as online chats or message boards. While you are not required to share personal data with us, refusing to do so may limit your use of certain features.
Biometric Data: If you choose to participate in our identity verification process, we may collect and process biometric data in the form of facial images or facial recognition data for the sole purpose of verifying your identity, preventing fraudulent accounts, and ensuring the integrity of our rewards system. This may include liveness detection to confirm that a real human is present.
Biometric data is processed in real time through Microsoft Azure Face API and is not stored after verification is complete.
We do not sell, rent, or share biometric data with third parties.
Biometric data is collected only with your explicit consent, and you may withdraw your consent at any time by contacting us. If consent is withdrawn, biometric verification will no longer be available for your account.
Derivative Data: Information automatically collected by our servers when you visit the Website, such as your IP address, browser type, operating system, access times, and the pages you view before and after visiting the Website.
Financial Data: Financial information related to your payment method (e.g., valid credit card number, card brand, expiration date) when making purchases or requests via the Website. We store very limited financial data, if any. Instead, this information is handled by our payment processor, PayPal. We encourage you to review their privacy policy and contact them directly with any questions.
Data from Social Networks: If you connect your account to social networks such as Facebook, Instagram, or Twitter, we may collect user information including your name, social network username, location, gender, birth date, email address, profile picture, and public contact data.
Mobile Device Data: Data collected from mobile devices, such as your device ID, model, manufacturer, and location, when accessing the Website from a mobile device.
Third-Party Data: Information from third parties, such as personal data or contacts from your social network friends, if you connect your account to a third party and grant permission to access this information.
Data from Contests, Giveaways, and Surveys: Information provided when entering contests, giveaways, or responding to surveys on the Website.

Use of Your Information

We use the information we collect about you to provide a customized, efficient experience on our Website. Specifically, we may use your information for the following purposes:

To create and manage your account.
To comply with legal obligations, including responding to subpoenas.
To compile anonymous statistical data for internal use or with third parties.
To deliver targeted advertising, promotions, newsletters, and other marketing materials to you.
To send you account-related emails.
To facilitate communication between users.
To manage purchases, orders, payments, and transactions made via the Website.
To generate a personal profile to enhance future visits to the Website.
To improve the efficiency and functionality of the Website.
To monitor and analyze trends and usage to enhance the user experience.
To notify you of updates to the Website and services.
To offer new products, services, and recommendations.
To prevent fraudulent activities, monitor against theft, and protect against criminal behavior.
To process payments and issue refunds.
To request feedback and contact you about your experience on the Website.
To resolve disputes, troubleshoot issues, and respond to customer service requests.
To send newsletters.
To seek support for the Website and its services.

Disclosure of Your Information

We may share the information we have collected about you under certain circumstances. Your information may be disclosed in the following ways:

With Service Providers: We may share your information with third-party companies that perform services on our behalf, such as website hosting, data analysis, or customer service.
For Legal Purposes: We may disclose your information if required by law, such as in response to a court order or government request.

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skhansea23 Jul 20, 06:20 AM

my withdraw was approved but not receved in wallet. why?

skhansea23 Jul 20, 06:20 AM

Please check

skhansea23 Jul 20, 06:27 AM

@Guido sir

Guido Admin Jul 20, 04:54 PM

@skhansea23 Your withdrawal has been approved. Please allow additional time, as blockchain network confirmations may delay the funds reaching your wallet. You can verify the completed transaction using the blockchain link below.

Guido Admin Jul 20, 04:55 PM

Transaction ID: c8ac1922f3608f27166f7c49c9d86ca45649df0bfd61fdd3faf64aebb6c20443

Guido Admin Jul 20, 04:58 PM

If the issue persists, please contact our support team for further review.🤝

Mezooo Jul 20, 10:54 PM

my withdraw pending

HollowSpirit Jul 21, 12:37 AM

@Guido hello my face verification has been declined and I have opened a ticket

Mezooo Jul 21, 08:01 AM

my withdraw pending

Mezooo Jul 21, 08:01 AM

2 days

Guido Admin Jul 22, 05:26 AM

@HollowSpirit hi mate, Thank you for contacting us. We will review your face verification issue and get back to you shortly😊😊😊😊👋

Kalaman Jul 22, 07:06 AM

My withdraw please approved admin bro 🥰

eslgdut Jul 23, 05:12 AM

Your app shows that I was credited for Monlix ads, but it is not showing up in my balance.

MaccaMatteo Jul 23, 08:34 AM

Pending withdrawal: how long does it take?

Guido Admin Jul 23, 09:02 AM

@eslgdut Good day, I could not find any missing lead records related to your inquiry. To ensure your case is properly investigated, please create a support ticket so teams can review it more carefully.

Guido Admin Jul 23, 09:05 AM

@MaccaMatteo Hi mate! 👋 I can see your payout has already been approved. Looks like you're all set! Cheers! 🍻

DarkHowler Jul 24, 03:04 PM

Admin why withdraw won hold??

Guido Admin Jul 24, 04:14 PM

@DarkHowler Your account has been temporarily placed on hold for review due to unusual activity. No action is required—your points will be released automatically once the review is complete.

HelloMyFriends Jul 27, 03:41 AM

hi, in app get other offerwalls exclusive for gaincash app?

DemonicVampire Jul 29, 01:00 PM

😵

Go_Corona_Go Aug 01, 05:32 AM

@Guido people are getting withdraw. mine one is still pending from the last 24 hour.

ChaoticRaven Aug 01, 12:24 PM

hello sir

ChaoticRaven Aug 01, 12:25 PM

I tried to verify, but the email hasn't arrived—what should I do now?

ChaosWarden Aug 01, 09:08 PM

What is this?

ChaosWarden Aug 01, 09:08 PM

my account hold for why?

Gaincash.me Admin Aug 02, 05:19 AM

@ChaosWarden Unfortunately, I can't check the reason your account is on hold from here. Please create a support ticket, and team will review your account and assist you further.

edwin2 Aug 04, 02:21 AM

Hei sir I got double coin i don't know why its not my fault

VengefulVulture Aug 10, 06:49 AM

Hlw admin ..

VengefulVulture Aug 10, 06:50 AM

I am unable to change my gmail again; please help me

VengefulVulture Aug 10, 06:52 AM

Gmail I provided the wrong number if it isn’t the money cannot be withdrawn please help me

VengefulVulture Aug 10, 06:59 AM

Please sand my withdraw Binance id:902293482

Gaincash.me Admin Aug 10, 03:33 PM

@VengefulVulture Please submit a support ticket for any email address change. Such requests must be processed exclusively by support team following the required verification procedures.

DemonicVampire Aug 14, 10:52 PM

HelloMyFriends Aug 28, 09:37 PM

TRON withdrawal is avaible?

Sanikaopo Aug 31, 08:58 PM

Hello sir

Guido Admin Sep 03, 04:43 PM

@Sanikaopo 👋👋👋👋👋

Bermudez Sep 03, 08:04 PM

Which network should I select on LTC withdrawal

SneakySniper Sep 06, 09:03 AM

Anyone help me

SneakySniper Sep 06, 09:04 AM

My withdraw is approved but I don't received my amount.

Guido Admin Sep 06, 04:19 PM

@SneakySniper Our records confirm your LTC payment was successfully delivered to your wallet at: Sep 5, 2026, 23:55. Please verify your wallet and the blockchain transaction before contacting support.

Loesfed Sep 07, 02:08 PM

why my payment is hold

Gaincash.me Admin Sep 08, 07:25 PM

@Loesfed Your account has been temporarily placed on hold for review due to unusual activity. No action is required—your points will be released automatically once the review is complete.

desiree Sep 09, 07:41 PM

helo bro

desiree Sep 09, 09:56 PM

hello admin

Gaincash.me Admin Sep 10, 06:40 PM

@desiree hi there 👋👋👋👋

RottingSoul Sep 11, 08:16 AM

RottingSoul Sep 11, 08:17 AM

Online admin?

RottingSoul Sep 11, 08:18 AM

My withdrawal request worth 35,000 points has been locked. Please help.

SilentWraith Sep 11, 09:08 AM

@RottingSoul good

RottingSoul Sep 11, 01:37 PM

help

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